✓ UK's Trusted Flooring Specialist
Cookie Policy
At The Wooden Floor Store we want to make sure that the website we operate looks as good as possible but also is easy for you to use. To help us to do this, our website uses cookies.
Cookies help us to assess how you use our website and also how we can improve our website. This means we have the information we need to regularly evaluate whether our website really meets your needs. Some of the cookies we use improve the functionality of our website, so if you choose to disable cookies on your browser, you might find that you can't access some aspects of our website, or that parts of the website don't function in the way that you might expect them to.
What Are Cookies?
A cookie is a small file of letters and numbers that we put on your computer if you agree. Cookies allow us to recognise that you have visited our website before and remember your preferences.
Cookies can help us to remember your website login so that you don't need to type it into the website every time you return, or to remember the goods that you have clicked to purchase on one page so that they are added to your basket.
Cookies also help us to collect information about the way you use our website which helps us to ensure any advertising that you see is relevant and useful to you.
How We Use Cookies
Our website uses 18 cookies. These cookies allow us to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and to improve our website. We are required by law to provide you with clear and comprehensive information about the cookies that we use and if this page does not answer all of your queries you should contact us.
Our cookies do not store information which could be used to identify you personally, such as your contact details.
We use the following cookies:
COOKIE NAME
TYPE
PURPOSE
_shopify_essential
Necessary Cookies
Contains essential information for the correct functionality of a store such as session and checkout information and anti-tampering data.1st Party · Persistent (1 year)
_shopify_test
Necessary Cookies
Used to check cookie capabilities on the client.1st Party · Persistent (1 minute)
_tracking_consent
Necessary Cookies
Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region.1st Party · Persistent (1 year)
cart
Necessary Cookies
Contains information related to the user's cart.1st Party · Persistent (2 weeks)
cart_currency
Necessary Cookies
Used after a checkout is completed to initialize a new empty cart with the same currency as the one just used.1st Party · Persistent (2 weeks)
discount_code
Necessary Cookies
Stores a discount code (received from an online store visit with a URL parameter) in order to the next checkout.1st Party · Session
localization
Necessary Cookies
Used to localize the cart to the correct country.1st Party · Persistent (1 year)
login_with_shop_finalize
Necessary Cookies
Used to facilitate login with Shop.1st Party · Persistent (5 minutes)
shopify_pay
Necessary Cookies
Used to log in a buyer into Shop Pay when they come back to checkout on the same store.1st Party · Persistent (1 year)
storefront_digest
Necessary Cookies
Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected.1st Party · Persistent (1 year)
shopify_override_user_locale
Preference & Functional Cookies
Used as a mechanism to set the user's locale.1st Party · Persistent (1 year)
_landing_page
Preference & Functional Cookies
Captures the landing page of a visitor when they come from other sites.1st Party · Persistent (2 weeks)
_orig_referrer
Preference & Functional Cookies
Allows us to identify where people are visiting the store from.1st Party · Persistent (2 weeks)
_shopify_analytics
Preference & Functional Cookies
Contains analytics data for buyer surfaces such as the storefront or checkout.1st Party · Persistent (1 year)
_shopify_s
Preference & Functional Cookies
Used to identify a given browser session/shop combination.1st Party · 30 minute rolling expiry
_shopify_y
Preference & Functional Cookies
Used for Shopify analytics.1st Party · Persistent (1 year)
shop_analytics
Preference & Functional Cookies
Contains the required buyer information for analytics in Shop.1st Party · Persistent (1 year)
_shopify_marketing
Marketing & Advertisement Cookies
Contains marketing data for buyer surfaces such as the storefront or checkout.1st Party · Persistent (1 year)
3rd Party Services
The information set out in "How We Use Cookies" relates to the cookies that we set on our website. In addition to these cookies, our website also uses third party cookies which are set by a domain other than our website.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
Our website uses Third Party Cookies from the providers found in the table below, if you require further information about what those cookies are or how they are used, you should contact those providers directly.
How We Use Cookies
The information set out in "How We Use Cookies" relates to the cookies that we set on our website. In addition to these cookies, our website also uses third party cookies which are set by a domain other than our website.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
Our website uses Third Party Cookies from the providers found in the table below, if you require further information about what those cookies are or how they are used, you should contact those providers directly.
3RD PARTY NAME
TYPE
ADDITIONAL INFORMATION
Google Analytics
Performance & Statistics Cookies
Non-personal information used to track a visitors route through the website. This is used to find at which point customers have abandoned the checkout process and is used to improve the website. You can read more information on the cookies used by Google Analytics uses on its information page.Additional Information
Google Ads
Marketing & Advertisement Cookies
We utilise the online advertising services of the third party companies listed on the left, and each of their sites use may set cookies to help identify which adverts are clicked on/interacted with.
Roomwiz
Preference & Functional Cookies
Roomwiz provides our customers with the ability to preview how products will look when placed in a room and uses cookies to help deliver this service.
Salesfire
Preference & Functional Cookies
Salesfire targets areas of the customer journey that have the greatest influence on revenue and behaviour to accelerate conversions and uses cookies to help deliver this service.
How Do I Block Cookies?
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. Precisely how cookies are blocked will depend upon the browser that you use. If you would like further information please contact us.
Information on how to disable cookies in popular web browsers can be found below:
Mozilla Firefox
PC instructions
- At the top right of the Firefox window, click on the 'Application Menu' icon and then click 'Settings'
- Select 'Privacy & Security' from the menu
- Under 'Enhanced Tracking Protection', select the 'Custom' option
- Select the 'Cookies' checkbox and from the dropdown menu select 'All cookies (will cause sites to break)'
Mac instructions
- At the top right of the Firefox window, click on the 'Application Menu' icon and then click 'Settings'
- Select 'Privacy & Security' from the menu
- Under 'Enhanced Tracking Protection', select the 'Custom' option
- Select the 'Cookies' checkbox and from the dropdown menu select 'All cookies (will cause sites to break)'
Google Chrome
PC instructions
- Click on the three-dot 'Customise and control Google Chrome' icon at the top right of the browser window
- Click 'Settings' and then select 'Privacy and security' from the menu
- Under 'Privacy and security', select 'Cookies and other site data'
- Under 'General settings', select the option for 'Block all cookies (not recommended)'
Mac instructions
- Click on the three-dot 'Customise and control Google Chrome' icon at the top right of the browser window
- Click 'Settings' and then select 'Privacy and security' from the menu
- Under 'Privacy and security', select 'Cookies and other site data'
- Under 'General settings', select the option for 'Block all cookies (not recommended)'
Internet Explorer
PC instructions
- Click on the gear icon ('Tools') at the top right of the browser window
- Select 'Internet Options' from the menu and select the 'Privacy' tab
- Click the 'Advanced' button
- Under 'First-party Cookies' and 'Third-party Cookies' select 'Block'
- Click 'OK'
Mac instructions
- Click on 'Explorer' at the top of your browser window and select 'Preferences' option
- Scroll down until you see 'Cookies' under 'Receiving Files'
- Select the 'Never Accept' option
Microsoft Edge
PC instructions
- Click on the three-dot 'More' icon in the top right then select 'Settings' from the menu
- Click 'Cookies and Site Permissions' on the menu
- Click on 'Manage and delete cookies and site data' in the 'Cookies and data stored' screen
- Now switch off the option for 'Allow sites to save and read cookie data (recommended)'
Mac instructions
- Click on the three-dot 'More' icon in the top right then select 'Settings' from the menu
- Click 'Cookies and Site Permissions' on the menu
- Click on 'Manage and delete cookies and site data' in the 'Cookies and data stored' screen
- Now switch off the option for 'Allow sites to save and read cookie data (recommended)'
Safari
PC instructions
- Click on 'Safari' at the top of your browser window and select the 'Preferences' option
- Click on the 'Privacy' tab
- Check the option for 'Prevent cross-site tracking'
- Now check the option for 'Block all cookies'
Mac instructions
- Click on 'Safari' at the top of your browser window and select the 'Preferences' option
- Click on the 'Privacy' tab
- Check the option for 'Prevent cross-site tracking'
- Now check the option for 'Block all cookies'
Opera
PC instructions
- Click on the three lines 'Easy Setup' icon at the top right of the browser window
- Scroll to the bottom of the menu and select 'Go to full browser settings'
- Click 'Advanced' from the menu and select 'Privacy & security'
- Under 'Privacy and security' and click 'Cookies and other site data'
- Select 'Block all cookies (not recommended)'
Mac instructions
- Click on the three lines 'Easy Setup' icon at the top right of the browser window
- Scroll to the bottom of the menu and select 'Go to full browser settings'
- Click 'Advanced' from the menu and select 'Privacy & security'
- Under 'Privacy and security' and click 'Cookies and other site data'
- Select 'Block all cookies (not recommended)'